{"id":1406,"date":"2025-03-13T08:57:42","date_gmt":"2025-03-13T06:57:42","guid":{"rendered":"https:\/\/medina.bg\/?page_id=1406"},"modified":"2025-05-17T10:43:31","modified_gmt":"2025-05-17T07:43:31","slug":"confidentiality-policy","status":"publish","type":"page","link":"https:\/\/medina.bg\/en\/politika-za-poveritelnost\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1406\" class=\"elementor elementor-1406\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1207e83 elementor-section-content-middle slider-front elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1207e83\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9b8b037 first-page-section\" data-id=\"9b8b037\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-083e030 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"083e030\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-c5ff48a title-breadcrump-section\" data-id=\"c5ff48a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ec4b364 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"ec4b364\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80f7555 elementor-align-center elementor-widget elementor-widget-breadcrumbs\" data-id=\"80f7555\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span>Home<\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-d3286f3 e-flex e-con-boxed e-con e-parent\" data-id=\"d3286f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be8ad61 elementor-widget elementor-widget-text-editor\" data-id=\"be8ad61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">POLICY FOR PROTECTION, CONFIDENTIALITY AND PRIVACY OF PERSONAL DATA<\/span><\/p><ol><li><span style=\"font-weight: 400;\"> General information<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">This Privacy Policy provides information regarding the collection, processing and protection of your personal data obtained in connection with the use of <\/span><a href=\"https:\/\/www.medina-ice.com\/bg\/\"><span style=\"font-weight: 400;\">https:\/\/www.medina.bg\/<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p><p><span style=\"font-weight: 400;\">For questions and contact with &quot;MEDINA&quot; Ltd., e-mail: <\/span><a href=\"mailto:office@medina.bg\"><span style=\"font-weight: 400;\">office@medina.bg<\/span><\/a><\/p><p><span style=\"font-weight: 400;\">For detailed information on personal data protection, as well as to submit complaints and reports, you can contact the Personal Data Protection Commission: Sofia, 2 Tsvetan Lazarov Blvd., tel. 02 9153580, e-mail: kzld@cpdp.bg.\u00a0\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">By using the services of &quot;MEDINA&quot; EOOD, you consent to the collection, use and processing of your personal data in accordance with this policy and Regulation (EU) 2016\/679.<\/span><\/p><p><span style=\"font-weight: 400;\">Providing your personal data for use by <\/span><a href=\"https:\/\/www.medina-ice.com\/bg\/\"><span style=\"font-weight: 400;\">https:\/\/www.medina.bg<\/span><\/a><span style=\"font-weight: 400;\"> is voluntary. In case you refuse to provide the necessary personal data to &quot;MEDINA&quot; EOOD, you give up the opportunity to use a service on our platform.<\/span><\/p><p><span style=\"font-weight: 400;\">&quot;MEDINA&quot; Ltd. is not responsible for the processing of personal data on sites to which it links. <\/span><a href=\"https:\/\/www.medina-ice.com\/bg\/\"><span style=\"font-weight: 400;\">https:\/\/www.medina.bg<\/span><\/a><span style=\"font-weight: 400;\"> there are external references.<\/span><\/p><p><span style=\"font-weight: 400;\">This Privacy Policy is an integral part of and complements the Cookie Policy and the General Terms and Conditions of the site. <\/span><a href=\"https:\/\/www.medina-ice.com\/bg\/\"><span style=\"font-weight: 400;\">https:\/\/www.medina.bg<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p><ol><li><span style=\"font-weight: 400;\"> Ways of collecting personal data<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">Collection of personal data provided by site users through their explicit consent.<\/span><\/p><p><span style=\"font-weight: 400;\">Automatic collection of personal data obtained through the use of cookies and other similar technologies.<\/span><\/p><p><span style=\"font-weight: 400;\">Collection of data obtained from third parties: providers of advertising, analytics, search results based outside the EU; providers of technical payment and delivery services, etc.<\/span><\/p><p><span style=\"font-weight: 400;\">III. Personal data subjects and types of data processed<\/span><\/p><p><span style=\"font-weight: 400;\">A visitor is any person who has loaded a page on their web browser. <\/span><a href=\"https:\/\/www.medina-ice.com\/bg\/\"><span style=\"font-weight: 400;\">https:\/\/www.medina.bg<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p><p><span style=\"font-weight: 400;\">The types of data that are subject to processing are: the visitor&#039;s location, actions performed by the visitor in <\/span><a href=\"https:\/\/www.medina-ice.com\/bg\/\"><span style=\"font-weight: 400;\">https:\/\/www.medina.bg<\/span><\/a><span style=\"font-weight: 400;\">, visitor preferences, type of browser\/device used, information contained in cookies.<\/span><\/p><p><span style=\"font-weight: 400;\">The processing is carried out for: keeping statistics on attendance at <\/span><a href=\"https:\/\/www.medina-ice.com\/bg\/\"><span style=\"font-weight: 400;\">https:\/\/www.medina.bg<\/span><\/a><span style=\"font-weight: 400;\">, improving functionalities in <\/span><a href=\"https:\/\/www.medina-ice.com\/bg\/\"><span style=\"font-weight: 400;\">https:\/\/www.medina.bg<\/span><\/a><span style=\"font-weight: 400;\">, marketing purposes.<\/span><\/p><p><span style=\"font-weight: 400;\">The data is stored until the intended validity of a given cookie expires or until it is deleted by the visitor.<\/span><\/p><p><span style=\"font-weight: 400;\">The types of data that are subject to processing are: names, address, telephone number, e-mail address, IP addresses, information about purchases made and actions taken by the user in <\/span><a href=\"https:\/\/www.medina-ice.com\/bg\/\"><span style=\"font-weight: 400;\">https:\/\/www.medina.bg<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p><p><span style=\"font-weight: 400;\">The processing is carried out for: providing the opportunity to carry out legal transactions in\u00a0 <\/span><a href=\"https:\/\/www.medina-ice.com\/bg\/\"><span style=\"font-weight: 400;\">https:\/\/www.medina.bg<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p><p><span style=\"font-weight: 400;\">In order to fully offer services in <\/span><a href=\"https:\/\/www.medina-ice.com\/bg\/\"><span style=\"font-weight: 400;\">https:\/\/www.medina.bg<\/span><\/a><span style=\"font-weight: 400;\"> It is possible to share your personal data with the following persons: government authorities, courier companies, professional consultants (accountants, auditors, lawyers, banks, insurance companies), etc.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">&quot;MEDINA&quot; EOOD does not collect information regarding: race, ethnicity, religious and philosophical beliefs, sexual orientation, sex life, political views, membership in trade unions, health status, genetic and biometric data, criminal convictions and crimes.<\/span><\/p><p><span style=\"font-weight: 400;\">Within the framework of <\/span><a href=\"https:\/\/www.medina-ice.com\/bg\/\"><span style=\"font-weight: 400;\">https:\/\/www.medina.bg<\/span><\/a><span style=\"font-weight: 400;\"> may contain content that links to external web pages owned by third parties. In the event that you decide to visit such sites, <\/span><a href=\"https:\/\/www.medina-ice.com\/bg\/\"><span style=\"font-weight: 400;\">https:\/\/www.medina.bg<\/span><\/a><span style=\"font-weight: 400;\"> is not responsible for the policies, content and process of their operation.<\/span><\/p><ol><li><span style=\"font-weight: 400;\"> Cookies<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">The pages of <\/span><a href=\"https:\/\/www.medina-ice.com\/bg\/\"><span style=\"font-weight: 400;\">https:\/\/www.medina.bg<\/span><\/a><span style=\"font-weight: 400;\"> uses cookies to store data. You can set your browser to refuse cookies in whole or in part. For more information, please read our Cookie Policy.<\/span><\/p><ol><li><span style=\"font-weight: 400;\"> Data security<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">&quot;MEDINA&quot; EOOD has taken the necessary measures to protect your personal data in order to prevent unauthorized use, alteration, destruction, disclosure, access, accidental loss, etc.\u00a0\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">The site <\/span><a href=\"https:\/\/www.medina-ice.com\/bg\/\"><span style=\"font-weight: 400;\">https:\/\/www.medina.bg<\/span><\/a><span style=\"font-weight: 400;\"> does not store bank card numbers. Electronic transactions with bank cards are carried out through intermediary online payment systems, guaranteeing their security.<\/span><\/p><ol><li><span style=\"font-weight: 400;\"> Your rights<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">As a data subject and user\/user of <\/span><a href=\"https:\/\/www.medina-ice.com\/bg\/\"><span style=\"font-weight: 400;\">https:\/\/www.medina.bg<\/span><\/a><span style=\"font-weight: 400;\">You have the following rights:<\/span><\/p><ol><li><span style=\"font-weight: 400;\"> Right to information<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> \u00a0 In accordance with the applicable personal data legislation, you have the rights below, and we undertake to respond to each of your requests within 1 month of receipt of the request and without any fee. In the event of factual or technical difficulties in timely execution of such requests, the execution period may be extended by another 2 months, of which you will be notified within one month of receipt of your request.<\/span><\/li><li><span style=\"font-weight: 400;\"> Right of access<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> \u00a0 \u00a0 You can request confirmation of whether and what personal data about you is being processed, as well as access to this data.<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0Any information, communication and actions on and in connection with your rights are carried out and provided free of charge. Where a user&#039;s requests are manifestly unfounded or excessive, in particular due to their repetitiveness, &quot;MEDINA&quot; EOOD may either charge a reasonable fee, taking into account the administrative costs of providing the information or communication, or taking the requested actions.<\/span><\/p><ol><li><span style=\"font-weight: 400;\"> Right to corrections<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> \u00a0 \u00a0 If we process incomplete or incorrect personal data from you, you can request its correction or completion at any time.<\/span><\/li><li><span style=\"font-weight: 400;\"> Right to erasure<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> \u00a0 \u00a0 You can request the deletion of your personal data in the following cases:<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0\u2013 the personal data are no longer necessary for the purposes for which they were collected or otherwise processed;<\/span><\/p><p><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0\u2013 you withdraw your consent on which the data processing is based and there is no other legal basis for the processing; \u2013 \u2013<\/span><\/p><p><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0\u2013 you believe that personal data has been processed unlawfully.<\/span><\/p><p><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Please note that there may be other reasons that prevent the immediate deletion of your data, such as statutory retention obligations, pending proceedings, establishment, exercise or defense of legal claims, etc.\u00a0<\/span><\/p><ol><li><span style=\"font-weight: 400;\"> Right to restriction of processing<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> \u00a0 \u00a0 You have the right to request restriction of processing if:<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0\u2013 you contest the accuracy of the personal data, for a period that allows us to verify the accuracy of the personal data;<\/span><\/p><p><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0\u2013 the processing is unlawful, but you do not want the personal data to be deleted, but instead require the restriction of their use;<\/span><\/p><p><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0\u2013 we no longer need the personal data for the purposes of the processing, but you require them for the establishment, exercise or defense of legal claims<\/span><\/p><p><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0\u2013 you have objected to the processing of the data pending verification of whether the legitimate grounds of &quot;MEDINA&quot; EOOD for processing the data override your interests.<\/span><\/p><p><span style=\"font-weight: 400;\">If you request restriction of processing, we will inform you before the restriction of processing is lifted.\u00a0<\/span><\/p><ol><li><span style=\"font-weight: 400;\"> Right to data portability<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> \u00a0 You may request the data you have provided in a structured, commonly used and machine-readable format when both conditions are met:<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u2013 the processing of the specific data is based on consent obtained or on a contractual basis;<\/span><\/p><p><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u2013 the processing is carried out in an automated manner.<\/span><\/p><ol><li><span style=\"font-weight: 400;\"> Right to object<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> \u00a0 \u00a0 You have the right, at any time and on grounds relating to your particular situation, to object to processing of your personal data which is based on a legitimate interest or is necessary for the performance of a task carried out in the public interest or in the exercise of official authority, in the event that such authority is vested in &quot;MEDINA&quot; EOOD, including profiling based on these grounds.<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0Where you have given your consent to the processing of data for direct marketing purposes, you have the right to object to the processing of personal data at any time without giving reasons.\u00a0<\/span><\/p><ol><li><span style=\"font-weight: 400;\"> Right to file a complaint<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> \u00a0 \u00a0 If you believe that we have violated applicable data protection legislation when processing your data and as a result have affected your rights, please contact us. Of course, you also have the right to lodge a complaint with the supervisory authority. In Bulgaria, this is the Personal Data Protection Commission.<\/span><\/li><li><span style=\"font-weight: 400;\"> Dispute Resolution and Applicable Law<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> \u00a0 In case of disputes, the applicable law is the law of the Republic of Bulgaria, and the competent court is the relevant court in the city of Sofia.<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0Any disputes between &quot;MEDINA&quot; EOOD and users of <\/span><a href=\"https:\/\/www.medina-ice.com\/bg\/\"><span style=\"font-weight: 400;\">https:\/\/www.medina.bg<\/span><\/a><span style=\"font-weight: 400;\"> regarding personal data may be resolved through negotiations between the parties. In the unlikely event of a legal dispute, it should be brought before the Personal Data Protection Commission or directly before the competent court.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u041f\u041e\u041b\u0418\u0422\u0418\u041a\u0410 \u0417\u0410 \u0417\u0410\u0429\u0418\u0422\u0410, \u041f\u041e\u0412\u0415\u0420\u0418\u0422\u0415\u041b\u041d\u041e\u0421\u0422 \u0418 \u041d\u0415\u041f\u0420\u0418\u041a\u041e\u0421\u041d\u041e\u0412\u0415\u041d\u041e\u0421\u0422 \u041d\u0410 \u041b\u0418\u0427\u041d\u0418\u0422\u0415 \u0414\u0410\u041d\u041d\u0418 \u041e\u0431\u0449\u0430 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u041d\u0430\u0441\u0442\u043e\u044f\u0449\u0430\u0442\u0430 \u041f\u043e\u043b\u0438\u0442\u0438\u043a\u0430 \u0437\u0430 \u0437\u0430\u0449\u0438\u0442\u0430 \u043d\u0430 \u043b\u0438\u0447\u043d\u0438\u0442\u0435 \u0434\u0430\u043d\u043d\u0438 \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u044f \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u043e\u0442\u043d\u043e\u0441\u043d\u043e \u0441\u044a\u0431\u0438\u0440\u0430\u043d\u0435\u0442\u043e, \u043e\u0431\u0440\u0430\u0431\u043e\u0442\u0432\u0430\u043d\u0435\u0442\u043e \u0438 \u043e\u043f\u0430\u0437\u0432\u0430\u043d\u0435\u0442\u043e \u043d\u0430 \u043b\u0438\u0447\u043d\u0438\u0442\u0435 \u0412\u0438 \u0434\u0430\u043d\u043d\u0438, \u043f\u043e\u043b\u0443\u0447\u0435\u043d\u0438 \u0432\u044a\u0432 \u0432\u0440\u044a\u0437\u043a\u0430 \u0441 \u043f\u043e\u043b\u0437\u0432\u0430\u043d\u0435 \u043d\u0430 https:\/\/www.medina.bg\/. \u0417\u0430 \u0432\u044a\u043f\u0440\u043e\u0441\u0438 \u0438 \u0432\u0440\u044a\u0437\u043a\u0430 \u0441\u00a0 \u201e\u041c\u0415\u0414\u0418\u041d\u0410\u201c \u0415\u041e\u041e\u0414, e-mail: office@medina.bg \u0417\u0430 \u043f\u043e\u0434\u0440\u043e\u0431\u043d\u0430 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u043e\u0442\u043d\u043e\u0441\u043d\u043e \u0437\u0430\u0449\u0438\u0442\u0430\u0442\u0430 \u043d\u0430 \u043b\u0438\u0447\u043d\u0438\u0442\u0435 \u0434\u0430\u043d\u043d\u0438, \u0441\u044a\u0449\u043e \u0442\u0430\u043a\u0430 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1406","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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